Shipping Policy

FOR ORDERS SHIPPED TO THE CONTIGUOUS 48 US STATES:

UPS GROUND DELIVERY

In-stock items that ship via UPS Ground will arrive within 3-10 business days of order receipt.  

Shipping rates:

Up to $249.99--$20.00

$250-$499.99--$30.00

$500. and above--$40.00

WHITE GLOVE DELIVERY

In-stock items that ship via White Glove Delivery will arrive within approximately 2-4 weeks of order receipt. 

Custom upholstery items are made to order and arrive within approximately 14-20 weeks of order receipt. Custom pillows arrive within approximately 4-6 weeks of order receipt. Please contact bonjour@etoilehome.com to arrange.

Our White Glove Delivery Partner will contact you when your order is ready to schedule your in-home delivery. This service includes bringing the item into your room of choice, unpacking and assembling as required, and removing all packaging materials. We ask that you inspect your delivery upon its arrival and provide a signature upon receipt.

MANUFACTURER DROPSHIP

Items that ship via drop shipping from manufacturers will be shipped using manufacturer selected carriers within the timeframe provided on a product-by-product basis.

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